MidniteBets is a small information site for adults in Ireland who compare online betting and casino brands. We are not a bookmaker desk, and we do not staff a switchboard. If you need to speak to us about midnitebets-ie.com, email is the route that works.
Everything we publish about gambling is intended for people aged 18+. Reaching out here is for editorial and site matters only.
How to get a human reply
Email [email protected]. That is the monitored address for MidniteBets. Messages go into one shared inbox so they are not lost across personal mailboxes or social DMs.
Before you hit send, check that [email protected] is on your safe-senders list if you use aggressive spam filters. We reply to the address you write from.
Shape your enquiry
Think of your email as a short brief rather than a novel. State what you need in the first two sentences, then add evidence. Useful attachments are screenshots of a page on midnitebets-ie.com or a link to an official operator term that contradicts our wording.
Subject lines that work include phrases such as 'outdated promo wording', 'broken link on payments page' or 'question about review method'. Subject lines that say only 'help' or 'urgent' slow triage down.
Priority order inside the inbox
We read factual correction reports first, then technical problems that block readers, then general feedback, then commercial approaches. If your message is about gambling harm affecting you or someone close to you, say so clearly; we will treat it carefully and still encourage you to contact specialist Irish support services for immediate help.
Partnership pitches are reviewed when capacity allows. Silence after a pitch is not always a snub; sometimes it simply means the fit is not right.
Boundaries of an information site
MidniteBets cannot log into player accounts, push withdrawals through, alter wagering balances or overturn operator decisions. If your issue is with a casino or bookmaker, contact that company directly. We may suggest where to look next, but we are not an Alternative Dispute Resolution body.
We also do not give personalised legal, tax or medical advice. Questions about whether you should gamble at all are better answered with a pause and, where needed, support organisations rather than a marketing-style reply from a review site.
When to expect an answer
Most messages receive a reply within two working days. Complex fact-checks can take longer, and we will say so if we need extra time. We respond in English and keep copies of correspondence only as long as needed to close the thread, in line with our privacy policy.